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Contact Us

We strive to answer every inquiry or complaint promptly. If you have any questions, comments or order related issues, please contact our customer service representatives. Generally, we reply inquiries within one business day, except for holidays. You can reach us by sending us an E-mail, talking to our customer representatives on Live Chat, or simply filling out the form at the bottom of this page.

E-mail: [email protected]

Whether it is Pre-sale or After-sale related inquiry, you will get your answer within one business day.

Live Chat: Click here to talk with our online customer representatives. If our customer representatives are offline or helping other customers, you can leave a message and we will reply via E-mail within one business day.


Shanghai Haozhou Internet Technology Co., Ltd

Room 158, Area D, Building 1, No. 588, Lane 7548, Wai Qing Song Gong Lu, Qingpu District, Shanghai, China

[Notice: this address is not the delivery address. Please contact our customer service first for return and exchange requests. Thank you.]